Administrative Assistant – Insurance & Well-Being
West Palm Beach, Florida•Part-time
About the Job
We are looking for a reliable and detail-oriented Administrative Assistant to provide part-time (20 hours/week) administrative support for employee group insurance and well-being functions. This role supports day-to-day operations through clerical tasks, customer service, and coordination of materials and communications. This is an on-site position in Palm Beach County, FL.
KEY RESPONSIBILITIES:
- Provides clerical and administrative support to Group Insurance and Employee Well-Being teams, including staff and on-site vendor representatives
- Supports Well-Being programs and events, including preparing materials, coordinating communications, assisting with event logistics, and tracking participation or attendance.
- Performs general clerical tasks, including data entry, packet assembly, report review and support, document uploads, filing, and record maintenance.
- Responds to customer inquiries (email, phone, fax) and routes complex issues to appropriate staff.
- Assists with open enrollment and special projects, such as opt-out tracking, data entry for life insurance EOI requests, dependent verification, general follow-up, and health equity initiatives.
- Assists with correspondence for new hires, overage dependents, and terminations, including preparation of new hire materials and general communications.
- Assists with ordering and coordinating materials and services with vendors and County departments.
- Provides back-up support to the front desk as needed.
- Performs other clerical and administrative duties as assigned
REQUIREMENTS:
- Administrative or clerical experience (experience in HR, benefits, insurance or a related field is a plus)
- Proficiency in Microsoft Office (Word, Outlook, and basic Excel)
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks and follow instructions in a structured environment
- Effective written and verbal communication skills
- Strong customer service skills and ability to handle and resolve routine inquiries
- High School Diploma or equivalent
About The Mosaic Group
We are the go-to global agency for creative, meaningful, and impact-driven storytelling. For more than 18 years, The Mosaic Group has been building the visibility and credibility of companies & influencers. Our expertise with diverse markets allows our clients to stand out and reach target audiences including the important Hispanic, African-American, and Caribbean consumers with the right media and the right message. We maximize visibility for our global clients through innovative, integrated and impact-driven communications.